Method
How we work
Every engagement runs the same five stages. You know what you get at each one, and you decide whether to continue at each gate.
Engagement stages
01
Discover
Understand the operation, the constraints, and whether we can help — before any prescription.
What you get: A tightly bounded conversation — about an hour — and a short written brief.
02
Diagnose
Find what is actually breaking and what it costs you.
What you get: An Operational Readiness Assessment and an Automation Roadmap: the real problem named with evidence, options weighed, a recommended course.
03
Transform
Redesign the operation around the diagnosis.
What you get: Process and workflow redesign, requirements, and automation and AI opportunities mapped and ranked by value.
04
Build / Integrate
Turn the roadmap into working capability.
What you get: Custom development and partner delivery under our management — scope, acceptance criteria, and gates in writing.
05
Operate / Improve
Keep the gains and compound them.
What you get: Recurring optimization and managed support, where the engagement has earned it — metrics reviewed on a clock.
G3Needs Colt
Awaiting: docs/website_brief.md § Gated decisions — G3
Whether starting tiers appear on this page at all. Until approved, stages carry no dollar figures. Hourly and labor rates are never permitted regardless of G3.
Needs Colt
Awaiting: docs/website_brief.md § Open for Colt
Typical duration per stage is listed as TBD in the brief and is still open.
Engagement standards
Every engagement is papered the same way: written scope and assumptions, acceptance criteria, named responsibilities, change control, a schedule, payment terms, and gates. You know what you are buying, how we will prove it, and where you can stop.